Privacy policy

Museo del Jamón Group and all its affiliated companies (hereinafter, MUSEO DEL JAMÓN), in its commitment to protecting the confidentiality and privacy of personal data, has adapted all its business processes—particularly those involving the processing of personal data—to comply with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR). It has aligned these processes with the new requirements and implemented the necessary security measures based on the results of a risk analysis.

This Privacy Policy explains what personal information we may collect, why we use it, and, in general, how we process and manage it.

By providing us with your personal data, you expressly acknowledge and agree that we may use it as outlined in this Privacy Policy. Consenting to all data processing allows us to offer you a service that is as tailored as possible to your needs. However, please note that you may choose to limit certain processing activities, provided that they are not necessary for the execution of a contract, do not override the legitimate interest of the data controller, and are not legally required.

If you provide personal information about other individuals as part of our services, or if you are acting as a contact person for a company and provide personal data of employees and/or alternative contacts, you must ensure that you have informed them of this Privacy Policy and obtained their consent to share their information with us.

From time to time, we may need to update this Privacy Policy due to new legal requirements, court rulings, technological advancements, or changes in personal data protection and privacy regulations. We recommend that you periodically check our website for the most recent version of this Privacy Policy.

Data Controller

The data controller responsible for processing your personal information is:

MARCELO MUÑOZ E HIJOS, S.A., with CIF A28236792, located at Avda. de Córdoba nº7, 28026 – Madrid. Phone: (+34) 91 500 36 26.
Piornalego S.L., with CIF B82483033, located at Avda de Córdoba 7, 28026 – Madrid. Phone number: 915003334.
Unifamu S.A., with CIF A78076874, located at Calle Victoria 1, 28012 – Madrid. Phone: 915315721.
Prohermu S.A., with CIF A80952849, located at Calle Postas 8, 28012 – Madrid. Phone: 915314550 / 915312367.
Pilarmayse S.A., with CIF A82097270, located at Calle General Yagüe 5, 28017 – Madrid. Phone: 915553667 / 915552794.
Muñysan S.L., with CIF B83085696, located at Plaza Mayor 18, 28012 – Madrid. Phone: 915422632 / 917557666.
Francisco Muñoz Heras with CIF: 02051692T, located at Paseo del Prado 44, 28014. Phone: 914202414
P. de Muñoz y Sanchez S.L with CIF: B09939356, located at Gran Vía 72, 28013. Phone: 915463630.
CUHERUN SL, with CIF B82152497, located at Calle Antonio López, 200, 28026, Madrid. Phone: 915210346.

Email for personal data inquiries: dpo@museodeljamon.com

From Whom Do We Collect Your Personal Information?

We may collect your personal information from:

You or your representative (e.g., by filling out forms or questionnaires, or by communicating with us via postal mail, telephone, email, or other means).

Third parties (e.g., when your employer provides your contact information, etc.).

All information you provide must be accurate and truthful. You are responsible for the data you submit, and you must ensure it remains up to date to reflect your current situation. The person providing the information is solely responsible for any false or inaccurate statements and for any damages caused to MUSEO DEL JAMÓN or third parties as a result of incorrect information.

If you provide us with personal information about other individuals, you must first obtain their consent. By submitting their data, you confirm that you have their permission and that they understand how their information will be used.

How Do We Collect Personal Information?

We may collect your personal information through:

Our website (including the use of cookies).
By phone.
By email.
Through forms.

What Personal Information Do We Collect?

We only request the information necessary to fulfill the service you request.

If we are required by law or as part of a contract to collect personal data and you fail to provide it when requested, we may not be able to fulfill the contract we have with you or are trying to establish. In such cases, we may be unable to proceed with the contract or may have to cancel a contracted service, but we will notify you accordingly.

The personal information we collect includes, but is not limited to:

Any information you provide through our contact forms. Providing personal data via contact forms is not mandatory or contractually required. However, fields marked as required must be completed, as we need this information to respond to your request (e.g., name, email, and message).

For job applicants who fill out our application form: name, surname, age, contact details, country of birth, work experience, and, optionally, languages and a photograph.

For technical security and system diagnostics, in an anonymized or pseudonymized manner, MUSEO DEL JAMÓN may record your IP address (a unique identifier for internet access that allows devices, systems, and servers to recognize and communicate with each other). This information may be used for website performance analysis.

Purposes of Personal Data Processing

Personal data voluntarily provided through any means will be incorporated into MUSEO DEL JAMÓN’s Records of Processing Activities for the following purposes:

Processing and managing information and/or advice requests submitted via this website, phone, or email.
Providing services included on the website and/or delivering the requested information (via web, email, or telephone).
Responding to inquiries submitted through the relevant form.
Managing contractual or commercial relationships with users and/or customers.
Ensuring compliance with MUSEO DEL JAMÓN’s contractual and legal obligations.
Managing participation in recruitment processes, including receiving CVs for evaluation and keeping candidates informed about future job openings via email, phone, or other means of communication.
Marketing and advertising purposes: Sending recommendations about products, services, or offers directly related to the user’s interests.

We will only use your personal data for the purposes for which it was collected unless a compatible purpose arises.

If we need to use your personal information for unrelated purposes, we will notify you in advance and explain the legal basis for doing so.

Commercial Communications

We may use your personal data to better understand your needs and preferences and to determine which products and services may be relevant to you, recommending products that might be of interest.

We are committed to sending such communications only if you have expressed an interest in receiving them. These communications may include information about services or products that we believe may be relevant to you.

You may unsubscribe at any time, free of charge, by:

Following the “unsubscribe” links included in marketing messages.
Contacting us at dpo@museodeljamon.com
Sending a written request to the entity.

Unsubscribing from commercial communications will not result in the deletion of the personal data provided as part of contracting a product or service or other transactions.

Legal Basis for Processing

Each purpose for which we process your personal data has a legal basis that justifies why we are using it. Below, we outline these legal bases:

The User has provided consent to request information via the Contact form. You are free to withdraw your consent by contacting us. However, withdrawing consent may affect our ability to provide the requested service.

The User has given consent to receive commercial communications by selecting the corresponding checkbox. You are free to withdraw this consent at any time.

The User and/or Client has provided personal data as part of a contractual or pre-contractual relationship. Processing is necessary for the conclusion and/or execution of a contract.

The User has provided consent to apply for a job via the website’s application form or by submitting a resume through any means. You are free to withdraw your consent; however, doing so will prevent your participation in recruitment processes.

The User and/or Client has provided informed consent for the installation of tracking systems that monitor browsing habits, in accordance with our Cookie Policy.

Additionally, there may be cases where processing is necessary to comply with a legal obligation to which we are subject or to carry out a task in the public interest.

With Whom Do We Share Your Personal Information?

We may share your personal information with the third parties listed below for the strict purposes described in this Privacy Policy. You may contact us to obtain more information regarding the disclosure of your personal information.

The third parties listed below will only use your personal information under our strict instructions and are required to ensure that appropriate security measures are implemented:

Software/system providers.
Professional advisors.
Banks and financial institutions.
Transportation and courier companies.

We may also disclose your personal information to third parties when:

Disclosure is required by law or by an administrative body with authority over us or you, such as when there is a court order or legal obligation.
We believe that such disclosure is necessary to assist in the prevention or detection of any criminal activity (including fraud) or is in the public interest.

Social Media – Plugins

Our website uses social media “plugins” for its online presentation. These plugins can be recognized by the logo of the social network (for example, Facebook’s white “f” on a blue square or the “thumbs up” icon) or a corresponding label. Below, we inform you about the processing of personal data through these social networks.

If you access a webpage containing such a plugin, your browser establishes a direct connection with the social network’s servers, transmitting the plugin’s content directly to your browser and integrating it into the website. Consequently, we have no control over the extent of data collected by the social network through these plugins, and we can only inform you of the following:

By incorporating these plugins, the respective social network receives information that the user has accessed the corresponding page of our website. If the user is simultaneously logged into the social network, it may link the visit to their account. When interacting with the plugins, such as clicking the “Like” button or writing a comment, the relevant information is transmitted directly from the browser to the corresponding social network, where it is stored. Even if you are not a member of the social network, it is possible that the social network may detect and store your IP address.

MUSEO DEL JAMÓN is unaware of the buttons the user has interacted with or when. Please refer to the current version of the respective social network’s Data Protection Guidelines for details on the purpose and scope of data collection, subsequent processing, and use by the social network, as well as your rights and options to protect your privacy.

If you wish to prevent social networks from collecting data through our website, you must log out of the social networks before visiting our website.

Facebook Social Plugins

Our website uses social plugins from the network www.facebook.com, managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.

We warn you that we are unaware of what data Facebook transmits and how it uses them. The purpose and scope of data collection, as well as its subsequent processing and use by Facebook, along with your rights and privacy settings, can be found in Facebook’s Data Protection Policy: www.facebook.com/policy.php.

Twitter Social Plugins

Our website uses social plugins from the network www.twitter.com, managed by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, California 94103, USA.

We warn you that we are unaware of what data Twitter transmits and how it uses them. The purpose and scope of data collection, as well as its subsequent processing and use by Twitter, along with your rights and privacy settings, can be found in Twitter’s Data Protection Policy: www.twitter.com/privacy.

Instagram Social Plugins

Our website uses social plugins from the network www.instagram.com, managed by Instagram Inc., 1601 Willow Road, Menlo Park, California, 94025, USA.

We warn you that we are unaware of what data Instagram transmits and how it uses them. The purpose and scope of data collection, as well as its subsequent processing and use by Instagram, along with your rights and privacy settings, can be found in Instagram’s Data Protection Policy: www.instagram.com/about/legal/privacy.

Cookies

A cookie is a small piece of information sent by a website and stored in the user’s browser, allowing the website to retrieve previous user activity.

Its main functions are:

User tracking: When a user enters their username and password, a cookie is stored to avoid the need for repeated logins on each page of the server. However, a cookie does not identify just a person but rather a combination of computer-browser-user.
Collecting information about user browsing habits.

Cookies can be deleted, accepted, or blocked according to your preference by adjusting the web browser settings.

MUSEO DEL JAMÓN uses both first-party and third-party cookies. You can find more information by consulting our Cookie Policy.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary and for the purpose for which it was originally collected. In particular, while there is a possibility that you or we may wish to file a legal claim under the contracted service, or when we are required to retain your personal data due to legal or regulatory reasons.

However, the data will remain in a blocked state for the periods determined by applicable regulations to address any responsibilities that may arise.

Once these periods have elapsed, the data will be deleted unless the data subject has authorized its processing for specific purposes for a longer period.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for statistical purposes, in which case we may use this information indefinitely without further notice.

International Transfers

Currently, MUSEO DEL JAMÓN does not carry out any international transfers of personal data outside the European Union.

However, if such transfers occur in the future, we want to ensure that your data is stored and transferred securely. Therefore, we will only transfer them outside the EU when data protection laws are complied with, and transfer mechanisms provide adequate guarantees for your data, such as:

A data transfer agreement incorporating the Standard Contractual Clauses established by the European Commission for the transfer of personal data from controllers in the EEA to controllers and processors in non-adequate jurisdictions.
Adherence to the EU-U.S. Privacy Shield Framework for the transfer of personal data from EU-based entities to U.S.-based entities or an equivalent agreement for other territories.
Transfers to countries deemed adequate by the European Commission, meaning their legislation ensures an appropriate level of data protection.
Transfers necessary for the conclusion or execution of a contract between us and a third party, where the transfer is in your interest (e.g., if we need to transfer data outside the EEA to fulfill our obligations under a contract if you are our customer).
Your explicit consent for data transfer.

To ensure that your personal information receives an adequate level of protection, we will implement appropriate procedures with third parties with whom we exchange your data, ensuring they process this personal information consistently with data protection laws.

Security Measures for Personal Data

We have implemented appropriate technical and organizational security measures to prevent the accidental loss, unauthorized use, access, alteration, or disclosure of your personal data, in accordance with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, on the protection of natural persons regarding personal data processing, as well as applicable national regulations.

Additionally, we have established procedures to handle any suspected data security breaches. In the event of such a breach, we will notify you and any relevant regulatory authority (Spanish Data Protection Agency).

However, while we strive to protect your personal information, the nature of the Internet makes it impossible to guarantee 100% security. With this in mind, any data transmission over the Internet is at your own risk, and we urge you to take all necessary precautions to protect your personal information while online.

Your Rights

You may exercise, free of charge, your rights of Access, Rectification, Deletion, Objection, and Restriction of Data Processing, as well as the right to Data Portability and not be subject to an automated decision, including profiling.

Specifically, you have the right to:

Request more details about how we use your personal data.
Access your personal data, including obtaining a copy of the personal information you have provided to us.
Update any inaccuracies in your personal data.
Delete any category of personal data that no longer has a legal basis for use.
Withdraw consent (without retroactive effect) to stop processing based on that consent.
Object to any processing based on legitimate interest, unless our reasons outweigh any harm to your data protection rights.
Restrict the way we use your data while a complaint is being investigated.

In certain circumstances, we may be required to restrict the aforementioned rights in order to safeguard the public interest (for example, the prevention or detection of crimes) and our own interests (such as maintaining legal privilege).

The exercise of these rights is free of charge. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.

The exercise of these rights is strictly personal, meaning that you must provide proof of your identity or that of your Legal Representative in order to exercise them.

If your identity is not properly verified or there are doubts regarding the right being exercised, we will contact you to clarify these matters.

We strive to respond to all legitimate requests within one month. Occasionally, if your request is particularly complex or if you have made multiple requests, it may take us longer than a month. In such cases, we will duly notify you.

If you wish to exercise any of the rights outlined above, please contact us via:

Email: dpo@museodeljamon.com
Written communication addressed to:
MARCELO MUÑOZ E HIJOS, S.A., with CIF A28236792, located at Avda. de Córdoba nº7, 28026 – Madrid. Phone: (+34) 91 500 36 26.
Piornalego S.L., with CIF B82483033, located at Avda de Córdoba 7, 28026 – Madrid. Phone number: 915003334.
Unifamu S.A., with CIF A78076874, located at Calle Victoria 1, 28012 – Madrid. Phone: 915315721.
Prohermu S.A., with CIF A80952849, located at Calle Postas 8, 28012 – Madrid. Phone: 915314550 / 915312367.
Pilarmayse S.A., with CIF A82097270, located at Calle General Yagüe 5, 28017 – Madrid. Phone: 915553667 / 915552794.
Muñysan S.L., with CIF B83085696, located at Plaza Mayor 18, 28012 – Madrid. Phone: 915422632 / 917557666.
Francisco Muñoz Heras with CIF: 02051692T, located at Paseo del Prado 44, 28014. Phone: 914202414
P. de Muñoz y Sanchez S.L with CIF: B09939356, located at Gran Vía 72, 28013. Phone: 915463630.

In your communication, please state “Personal Data Protection” as the subject, include your full name, attach a copy of your ID card or any other identification document, and provide a contact address for notifications along with a reasoned request, date, and signature.

If you are ultimately not satisfied with how we handle your personal data or with our response to any rights request you have exercised, you may file a complaint with the Spanish Data Protection Agency.

Other Websites

This website may contain links to third-party websites. If you follow a link to any of these websites, please be aware that they have their own Privacy Policies, and we do not accept any responsibility for these policies or for the processing of your personal information. Please review these policies before submitting any personal data to third-party websites.